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At House of de Loree, we take great pride in creating unique and beautiful designs that reflect the traditions of Te Ao Maori in a contemporary way.  We have a deep appreciation for the culture, history, and aesthetics of our roots. 
Our team are passionate artisans who are committed to empowering local communities through the production of clothing, accessories, art and homeware.
Join us on this journey of honoring our heritage and promoting artistic expression with aroha.

HOUSE OF DE LOREE

NAU MAI HAERE MAI

Join us in celebrating the magic of Maori fashion at House of de Loree.

Our collections highlight the creativity and craftsmanship of indigenous designers.

Find the perfect look that's both stylish and meaningful, and experience the beauty of Maori culture today

CONTACT US

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OUR PRODUCTS

See the Latest

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RETURNS / EXCHANGES

OUR RETURN POLICY

We accept returns or exchanges of items purchased on houseofdeloree.com if they are requested within 14 days of the date your order was received.

WHAT ITEMS ARE RETURNABLE?

Items must be in original condition. 

1) Full priced & Sale items can be returned, 2) Items must be unwashed and unworn, 

3) Item must be sent back with a returns form including your order information, without the returns form, we cannot always correctly identify the customer and may not be able to fulfil your return request.

  • In the original packaging with tags attached.

We will inspect your item and if it is not in a good condition your request will not be actioned and you will be liable for any costs to send the items back to you.

You the customer are responsible for your return shipping cost. We will only cover the cost if the item is faulty or if we have sent you the incorrect item. We will refund your shipping cost to you.

Please follow the link to return your item https://www.tewhareodeloree.com

EXCHANGE

If for any reason, you change your mind and no longer want a full price item purchased from houseofdeloree.com, please return it to us online within 14 days of receiving your order for an exchange or store credit equal to the value paid for the item(s).

Sale items: You cannot exchange for a different product, only a different size in the original product ordered. If this is not available, we will issue you an online credit. No refunds will be issued for sale items. 

Full Price items are valid for a refund and must be returned to our store to be processed via the payment method used at the time of purchase. Full price items are valid for exchange on other full priced item(s).

We are unable to process your return until your item is physically received by us. We recommend keeping a copy of your tracking number as we are not responsible for parcels lost in transit to us. 

FAULTY ITEMS:

Please email houseofdeloree@protonmail.com with your order number and an image of the fault so our team can arrange a replacement as soon as possible. You will be issued store credit for the full amount of the unwanted item. Any faults that occur after 6 months will not be accepted.

 

CREDIT:

We offer Credit for the full amount of the unwanted item. We offer returns on all Full price & Sale items for store credit only provided that

1) Items are Faulty, 2) Sent Incorrectly, 3) The items were on sale at time of purchase.

 

REFUNDS: 

We only offer refunds on Full Priced items, Faulty, Incorrect or Missing items.

Sale items can only be returned for a store credit.

RETURNS USING AFTERPAY & LAYBUY
Returns remain subject to House of De Loree Collection’s returns policy. If you wish to return your item/s, send them back to us as you would for a normal order. When we receive the item/s and accept your return, we will issue a credit note for the total value of the item/s returned. 
Your agreement with AfterPay & Layby will still stand and you will continue to pay any scheduled repayments.


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